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What are the payment methods available?
We accept all major credit and debit cards, net banking, and digital wallets. You can also use our Wallet balance for payments, subject to its terms and conditions. -
How long will it take to receive my order?
Delivery times vary depending on your location. Typically, orders are delivered within 5-7 business days for standard shipping. Express shipping options may be available during checkout. -
Can I return or exchange a product?
Returns are accepted only in specific cases, such as receiving a wrong, expired, damaged, or incomplete order. Please refer to our Return Policy for detailed conditions. Kindly note, products that are opened, used, or altered will not be eligible for return or exchange. -
What should I do if I receive a damaged product?
If you receive a damaged or tampered product, please contact us within 2 days of delivery with clear photos and videos showing the damage. You can email these toCC@glazingbeauty.comto initiate a return or replacement. -
How can I cancel my order?
Orders can be cancelled before they are shipped. If you wish to cancel, please contact us immediately. Once the order is shipped, cancellations will not be possible. -
How will I receive the refund for my cancelled or returned product?
Refunds for cancelled orders or returned products will be processed within 7 days. The refund will be credited to your original payment method or to your Wallet account as per our policy. -
Are your products 100% organic?
Yes, all our products are made using 100% organic ingredients. We focus on skin-friendly, chemical-free formulas that are safe and effective. -
How do I track my order?
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to check the status of your shipment. -
Do you offer international shipping?
Currently, we only ship within India, International shipping options may be introduced in the future. Please stay updated by following our social media or newsletter. -
How can I contact customer support?
You can reach our customer support team via email atCC@glazingbeauty.comor by using the contact form on our website. We are here to assist you with any questions or concerns.